Your Privacy Matters
at 6zz9

6zz9 is Bangladesh's trusted online betting and casino platform. As a platform that handles financial transactions, account registration, identity verification, and gaming activity, we necessarily collect and process certain personal data about our players. We take this responsibility seriously and are committed to handling all personal information with care, transparency, and in compliance with applicable data protection obligations.

This Privacy Policy applies to all data collected through the 6zz9 website, any associated mobile interface, our customer support channels, and all services offered through those channels, including sports betting, live casino, slots, and specialty games. It applies equally to players based in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar, and all other regions of Bangladesh.

This Privacy Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, both of which are available on the 6zz9 platform. Together, these documents form the complete regulatory framework governing your use of 6zz9.

6zz9 collects personal data in two primary ways: data you provide directly to us, and data collected automatically as you use the platform. The specific categories of data we collect are described below.

• Device information, including device type, operating system, browser type and version, and unique device identifiers.
• IP address and approximate geographic location derived from the IP address.
• Session data, including login timestamps, session duration, pages visited, and navigation paths within the platform.
• Betting and gaming activity, including all wagers placed, game types selected, bet amounts, outcomes, and account balance history.
• Cookie and tracking data as described in Section 6 of this Privacy Policy.
• Log files generated by your interaction with the 6zz9 platform, including error logs and performance data.

6zz9 uses the personal data we collect strictly for the purposes described below. We do not use your data for any purpose that is incompatible with the reason it was originally collected, without obtaining your prior consent.

• Account Management: To create and manage your 6zz9 player account, including authentication, account security, and profile maintenance.
• Service Delivery: To process your deposits and withdrawals via bKash, Nagad, Rocket, Upay, and banking channels, and to credit game winnings to your account accurately.
• Identity Verification (KYC): To verify your identity and age (21+) in accordance with our anti-money-laundering obligations, and to confirm ownership of the payment methods used on your account.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent transactions, account takeovers, collusion, money laundering, and other prohibited activities that could harm you or other players on the platform.
• Customer Support: To respond to your enquiries, resolve disputes, and handle complaints efficiently and fairly.
• Responsible Gaming: To monitor your gaming behaviour for signs of problem gambling and to enforce deposit limits, time-outs, and self-exclusion periods that you have set.
• Legal Compliance: To fulfil our obligations under applicable law, including anti-money-laundering regulations and any lawful requests from competent authorities.
• Platform Improvement: To analyse aggregated, anonymised usage data for the purpose of improving platform performance, user experience, and game offerings.
• Marketing Communications: To send you promotional offers, bonuses, and platform news — only where you have opted in to receive such communications. You may opt out at any time by contacting [email protected].

6zz9 processes your personal data only where a lawful basis for doing so exists. The legal bases we rely on are as follows:

• Contractual Necessity: Processing is necessary to perform our contract with you — specifically to operate your player account, process your deposits and withdrawals, and deliver gaming services.
• Legal Obligation: Processing is necessary to comply with our legal obligations, including anti-money-laundering checks, KYC requirements, and responses to lawful authority requests.
• Legitimate Interests: Processing is necessary for our legitimate business interests, such as fraud prevention, platform security, and analytics — provided those interests are not overridden by your rights and interests.
• Consent: For marketing communications and non-essential cookies, we rely on your explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6zz9 does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. We share your data only in the limited circumstances described below, and only to the extent strictly necessary for the stated purpose.

To process deposits and withdrawals, we share the minimum necessary financial data with payment service providers including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Visa, and Mastercard. Each of these providers is subject to their own privacy policy and data protection standards. 6zz9 does not store full payment card numbers on our servers.

We may use third-party identity verification services to assist with KYC compliance. These providers receive only the data necessary to complete the verification check and are contractually prohibited from using that data for any other purpose.

Game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive a player session token and anonymised identifier to facilitate game delivery. These providers do not receive your full personal profile, contact details, or financial data.

6zz9 may disclose your personal data to law enforcement agencies, regulatory authorities, or other competent bodies where required to do so by applicable law, court order, or regulatory direction. We will notify you of such disclosure where legally permitted to do so.

In the event of a merger, acquisition, asset sale, or corporate restructuring involving 6zz9, player data may be transferred to the acquiring entity as part of that transaction. We will notify affected players in advance of any such transfer and ensure that the receiving entity upholds the same privacy standards as described in this Policy.

6zz9 uses cookies and similar tracking technologies to operate the platform, maintain session security, and improve user experience. A cookie is a small text file stored on your device when you visit a website. We use the following categories of cookies:

You may manage or disable non-essential cookies through your browser settings at any time. Please note that disabling strictly necessary cookies will prevent core platform functions from operating correctly. Withdrawing consent for analytics or marketing cookies will not affect your ability to use the main 6zz9 platform services.

6zz9 retains your personal data for as long as your account remains active, and for a defined period thereafter, in accordance with our legal obligations and legitimate business interests. The following general retention periods apply:

• Account and identity data is retained for a minimum of 5 years following account closure to satisfy anti-money-laundering record-keeping requirements.
• Transaction and financial records are retained for a minimum of 5 years from the date of each transaction.
• Customer support correspondence is retained for 3 years from the date of the final exchange.
• Marketing consent records are retained for as long as consent is active, plus 1 year following withdrawal of consent.
• Session logs and technical data are retained for up to 12 months for security and fraud prevention purposes, after which they are aggregated and anonymised.

Following the expiry of the applicable retention period, your personal data will be securely deleted or anonymised so that it can no longer be associated with your identity. If you request early deletion of your data, we will assess that request against our legal retention obligations and respond within 30 days — see Section 9 for full details of your data rights.

6zz9 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, loss, or destruction. Our security practices include but are not limited to the following:

• All data transmitted between your browser or device and the 6zz9 platform is encrypted using TLS 1.2 or higher. The platform is served exclusively over HTTPS.
• Sensitive data stored in our systems — including identity verification documents and financial records — is encrypted at rest using AES-256 encryption.
• Access to personal data within 6zz9's internal systems is restricted on a strict need-to-know basis. Staff who handle personal data are subject to confidentiality obligations and regular data protection training.
• We conduct periodic security assessments, including vulnerability scans and penetration testing, to identify and remediate weaknesses in our infrastructure.
• Player accounts are protected by password hashing, session token management, and suspicious-login detection systems.
• Deposits and withdrawals are processed over secure, encrypted connections with our payment provider partners. 6zz9 does not store full card numbers in our own databases.

As a player on the 6zz9 platform, you hold a number of rights with respect to your personal data. We are committed to honouring these rights promptly and transparently. To exercise any of the rights listed below, please contact our data team at [email protected] with the subject line "Data Rights Request" and a description of the right you wish to exercise. We will respond within 30 days of receipt of your request.

• Right of Access: You may request a copy of the personal data 6zz9 holds about you, together with information about how that data is used and stored.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you may request that we correct or update it without undue delay.
• Right to Erasure: You may request that we delete your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent, or where we have no overriding legitimate interest or legal obligation to retain it.
• Right to Restrict Processing: You may request that we temporarily suspend processing of your personal data while a dispute about its accuracy or our right to use it is resolved.
• Right to Data Portability: Where processing is based on your consent or contractual necessity, you may request that we provide your personal data in a structured, commonly used, machine-readable format so that you can transfer it to another service provider.
• Right to Object: You may object to processing of your personal data that is based on our legitimate interests, including profiling for marketing purposes. We will cease such processing unless we can demonstrate compelling grounds that override your rights.
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing that took place before the withdrawal.

The 6zz9 platform integrates with a number of third-party services in order to deliver a complete and secure player experience. These integrations include game content providers, payment processors, identity verification systems, and platform analytics tools. Each third-party provider operates under its own privacy policy and data processing terms.

When you play a game powered by providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, or Ezugi, those providers may collect anonymised gameplay telemetry data for the purpose of game performance monitoring and fair play auditing. This data is transmitted via secure API connections and does not include your full personal profile.

When you make a deposit or withdrawal via bKash, Nagad, Rocket, Upay, or any linked bank, that payment provider will receive the transaction data necessary to complete the transfer. Their handling of that data is governed by their respective privacy policies, which we encourage you to review. 6zz9 does not control the data practices of these independent payment providers once data has been transmitted to them for transaction processing.

The 6zz9 platform may contain links to game rules pages or informational resources. Please be aware that if you navigate away from the 6zz9 domain, this Privacy Policy no longer applies. We are not responsible for the privacy practices of any external websites or services.

The 6zz9 platform is strictly intended for adults aged 21 years and above. We do not knowingly collect, process, or retain personal data from individuals under the age of 21. Age verification is a mandatory step in the 6zz9 registration and KYC process, and accounts found to belong to individuals under 21 will be suspended immediately and all associated funds returned after investigation.

If you believe that a minor has registered an account on the 6zz9 platform or that their personal data has been collected without appropriate age verification, please contact us immediately at [email protected]. We will investigate all such reports with priority and take appropriate action within 48 hours of receipt.

Parents and guardians who are concerned about a minor accessing online gambling platforms are encouraged to use parental control software to restrict access to gambling-related websites. Our Responsible Gaming page at /responsible-gaming contains additional guidance on protecting vulnerable individuals.

6zz9 reviews this Privacy Policy regularly and reserves the right to update or amend it at any time to reflect changes in our data practices, applicable law, or the services we offer. When material changes are made to this Privacy Policy, we will notify you by email to your registered address and/or through a prominent notice on the 6zz9 platform at least 7 days before the changes take effect.

The "Last Updated" date displayed at the top of this page and in the hero section reflects the date of the most recent revision. We encourage you to review this Privacy Policy periodically to stay informed about how your personal data is being handled. Your continued use of the 6zz9 platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms.

If you do not agree with any changes to this Privacy Policy, you must discontinue use of the platform and contact [email protected] to request account closure. We will process any such request in accordance with our data retention obligations as described in Section 7.

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way 6zz9 handles your personal data, please contact our data team using the details below. We take all privacy-related enquiries seriously and will acknowledge your contact within 48 hours of receipt (Bangladesh Standard Time, UTC+6).

If you are unsatisfied with our response to a privacy complaint, you have the right to escalate your concern to the appropriate data protection authority or seek independent legal advice. We will cooperate fully with any such escalation process and provide all relevant documentation upon request.